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1. We are in
business to protect you and your investment
while providing a return on your investment to
offset the cost of owning the property.
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2. We
specialize in providing the highest levels of
professional, ethical and courteous customer
service for every owner and guest.
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3. We care
about each vacation rental home and we strive to
meet each Owner’s specific needs so they can
also feel comfortable that their property is in
the right hands.
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4. Our mission
is to provide an exceptional vacation experience
for paying customers so they return frequently
and recommend our company to their friends and
colleagues resulting in more bookings.
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5. We have a
local, professional presence that can respond
immediately to guests and owners needs, 24-7, so
we can handle problems that may arise quickly.
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6. We provide
free consultation to owners on matters of
furnishing the property, cleaning requirements
and amenities that guests seek so the property
can be a frequently requested cabin.
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7. We set
competitive rental rates based on market demand
and we know when to adjust them to maximize your
revenues even during slow seasons.
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8. We inspect
your vacation rental home inside and out both
before and after each and every rental to ensure
our cleanliness standards are met and to
eliminate any potential problems before they
arise.
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9. We manage
all keys and control all forms of access to your
property so no interruptions occur with guests
and no unauthorized parties can access your
property.
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10. We NEVER use
your vacation rental home for our company or
personal use. Only paying guests, Owners and
guests of Owners are authorized to stay in the
house.
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11. We have high
quality standards for our housekeeping and
monitor our standards continuously so our guests
remain happy and feel comfortable.
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12. We
continuously update our website to keep it
fresh, informative and appealing to the huge
market of online vacation seekers so that more
people use the site and link to it to increase
its standings in online searches.
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13. We implement
aggressive SEO techniques to keep our website
and advertising at the forefront of web
searches.
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14. We use
sophisticated property management software and
websites to manage reservations, listings and
promotions for your property making our
operations efficient and less costly than other
companies.
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15. We take
professional looking photographs of your
property and inventory and create detailed
listings that describe the features of both the
property and the surrounding area and amenities
so guests feel more comfortable and informed and
choose our properties over others.
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16. We handle all
aspects of the reservations: rental contracts,
confirmation correspondence, directions, payment
methods, sales taxes and accounting related to
your property so you don’t have to worry about
the details
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17. We send you
detailed monthly revenue reporting and your
rental remuneration within the first week of
each month for the prior month’s rental activity
so you have your rental money quickly.
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18. We prepare
and manage the filing of vacation rental sales
taxes for you each month at the correct tax rate
so you comply with local tax laws.
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19. We prepare
your 1099 tax forms at the end of every year to
make it easy for you to file your rental
property taxes
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20. We can
manage all facets of your vacation
home's maintenance needs by coordinating with
local vendors and subcontractors so you don't
have to. However, should you wish to manage this
service we will provide you with a list of area
contractors.
