Serendipity

Reviews

• Andrew Cooper - 3/10/2019
  Beautiful cabin in a great location. The nicest cabin we’ve ever rented in the smokies.
• Judy Hays - 4/6/2018
  Wonderful home; lots of room; loved the privacy!
• Judy Kubacki - 5/9/2018
  Cabin was comfortable and spacious. Bathrooms and kitchen were acceptably clean. Bed sheets were thin, pillows were stained and worn. Window blinds had a thick coating of dust. Some carpets were stained. French doors did not work properly. Instructions in the binder for locating trash disposal site conflicted with the area map behind the entrance gate so we had to take our trash out of the complex, which was unacceptable.

  Management Response: I am sorry that you were not able to give us a 5 star rating on this beautiful property. We have cleaned the blinds but did note that at this time of year, pollen seems to get in every crack in our mountain homes as we are surrounded by trees. Our sheets are microfiber but all just a few months old and in excellent condition. There are multiple dump sites in the community. The directions in the cabin are for the one closest to your cabin. There was no need to carry your trash out of the community as you could have used either dump site. The french doors are being repaired.
• Susan Vila - 11/27/2017
  This is a wonderful cabin. Beautiful porch around bottom and top. Nice furniture and kitchen We had a great time there
• Shannon Bowen - 4/5/2019
  Great cabin Great people!!
• Janet Stout - 11/11/2018
  We traveled from Ohio to visit our friend who recently moved here. What a great weekend we had! This was the cleanest and most accommodating place I've ever stayed. The cabin is absolutely beautiful. Plenty of room for all of us, and complete with everything we needed. The beds are very comfy and the morning view from the deck is breathtaking. We will definitely be back.
• Molly - 12/29/2018
  Beautiful cabin! The Christmas decorations were a wonderful addition to our stay. The SmokyCabins staff were wonderful in helping us when a storm knocked out the power.
• mary pilkay - 10/1/2018
  Fantastic, such a beautiful and comfortable home! It was just perfect!
• Darlene Blankenship - 10/11/2018
  Beautiful view and a very nice cabin.
• George Rainwater - 9/16/2018
  Great luxury cabin
• Chris VandenBossche - 3/25/2018
  We thoroughly enjoyed the cabin during our four-day cycling vacation. Everything was in excellent working order, the cabin was very clean, all one could expect.
• Glenda Todd - 6/7/2018
  Great service. Beyond my expectations. Will definitely return
• Beth Goggans - 4/21/2019
  Lovely cabin! Lovely views!
• Cindy Stockberger - 7/21/2018
  The cabin was beautiful and so was the view. The beds maybe weren’t so comfortable, but I have found that at most cabins. I liked that Smoky Cabins emailed directions and the key code instead of having to go check in. There was a little problem with pool access, but it was not really Smoky Cabins fault. I would definitely recommend this cabin and company again.
• Nancy Chapman - 6/6/2018
  Even though the weather did not cooperate we thoroughly enjoyed our weeks stay at Serendipity. The cabin is spacious and has wonderful views of the mountains. The cabin is well supplied and very comfortable. We are already planning next year’s visit.
• Charlene Vincent - 12/24/2018
  Awesome house and very clean!
• Sheilah Saulters - 9/10/2018
  It was very nice - beds were comfortable, excellent tv reception
• Amelia Callaway - 3/31/2019
  What a great cabin! Very comfortable with lots of living space. Definitely large enough for 2 families. The views are so nice and the house is on a secluded road/drive that was perfect for my children to play ball and ride bikes. We love Townsend and will likely book this cabin again in the future!
• Leanne Thomas - 2/27/2018
  Serendipity is a beautiful cabin. The location is so accessible it is hard to believe you are getting away. Yet, sitting on the deck overlooking the mountains, there is no doubt you are on retreat. The furnishings and linens were of high quality and the open floor plans combined with the several separate living spaces provided the perfect space for community and solitude. I give this cabin 4 stars due to unresolved maintenance issues.

  Management Response: Thank you for letting us know about the leaking toilet. We have it on our maintenance list to be fixed.
• Toni Rastello - 2/22/2018
  This home is in a great location with an excellent view. The floorplan was perfect for more than one family. Access to Serendipity is very easy and there is plenty of space for parking.
• Jennifer Ryan Garst - 12/26/2018
  The cabin was very well kept and clean upon arrival. Plenty of room to relax and a beautiful view.